Knowing that our product is not always effective for everyone, we have for
three years offered a 100% refund for any reason to anyone returning the
product back within 90 days! The refund is given along with a letter to
every person receiving a refund.
We have always believed that there are different sensitivities, degrees of
severity, dilation due to past steriod use, and many other factors
affecting the effectiveness of any product used in treating rosacea, and
therefore, have always believed that no one product is perfect nor even
good for everyone! And for sure Rosacea-Ltd is not for everyone! We suggest
on our website that everone should see one of the 2,000 rosacea specialists
listed with the National Rosacea Society. Sometimes, these listed
specialists have not been able to solve some of the problems that their
patients have.
Likewise, we try to quickly respond to anyone desiring information, or
assistance on weekends or at anytime when a person has a need. We try to
ask questions that are not accusatory in nature, but inquisitive of gaining
the needed information to try to solve the current problem.
We still have many happy customers that refer our product to their friends.
Ralph Bass